Terrible first experience with this company. They failed to deliver my entire order yesterday, only two boxes arrived instead of three. I wasn't even aware until one of their delivery crew called me some 15 minutes after to say they had forgotten to deliver the third part. Almost 24 hours in & no further communication, I am now without a bed because the missing box contains all the fittings & part of the frame. Can someone please do their job & get back to me, when will I receive the third part of my order? A customer should not have to chase anything up, it is terrible practice.