Delivery instructions stated in bold. DO NOT DELIVER UNTIL AFTER 10AM. so they arrive at 8:30 as I'm rushing out the door to get my child to school. I pointed out the instructions with the time on. Delivery driver got angry pointed in my face and said I am rude, he got back in his van and slammed his door. He told me it's my problem and I need to rearrange another delivery.
I said to him 'your here now, you may as well do it if it's quick' I was already late. He made me sign a form to say they are not liable for any damages to my property. I assumed this was standard procedure and feeling intimidated I signed. They proceeded to lift my delivery into my property rather aggressively turning the box on all sides and scuffing it along my walls causing damage. They have scuffed my furniture also. I think this was purposely done, after all I signed a form to state they won't be liable. When opening the box my item was smashed to bits, glass all over the carpet which my dog has now run through. No apology for damage caused or for coming at the wrong time. I have photos and video evidence of all. Very aggressive men, made to feel threatened in my own home. I have considered making this a police matter.
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