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Jennifer duckett
Delivery was absolutely shocking. We expected our delivery on the 28th July and received it 22nd October. Leaving us without any furniture for four months in our new house. The customer service helpline is awful, you message for a call back... miss their call and you have to start the process again. After all of this, furniture123 were still selling our chosen sofa and chair on false pretences of a two week delivery. Avoid at ALL costs (I also think it’s hilarious that the final email review page diverts you to a different page to complain about your service/ products so that they only receive good reviews on here)
4 years ago
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Furniture 123 has a 4.5 average rating from 5,861 reviews

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Alice, Customer Support

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