The sofa itself is lovely. But after waiting for over a month for delivery, I was disappointed, to say the least, that it arrived without the legs. So I'm now stuck with a sofa that I can't sit on as it isn't elevated off the ground. Customer service response was slow, and unhelpful to the extent that allow other colours of the exact same model sofa are in stock, which have the exact same legs, we can't receive those and we have to wait weeks for the same colour sofa to come back in stock to receive those legs? Don't get the logic there. After spending over £600 for an incomplete product, I would expect at least deliver of the legs within a couple of days or a partial refund - but I didn't even get an apology.