Gorgeous bed. I rang beforehand to double check how it would arrive - I was told in 2 large pieces and assembled but it arrived flatpack however this meant that it could actually fit in my house which is good. I was also told the driver would ring me 30 minutes beforehand as I don't live at the property but this didn't happen. The assembly instructions are easy to follow although there are some incorrectly labelled parts in the pamphlet. There are also 4 screws that are meant to secure the frame to the piston mechanism but no holes to put them in (there are holes on one side of the frame but not the other) so I am worried that with only one screw either side the bed is not secure. Seems ok for now though and is gorgeous. Haven't slept on it yet but seems good enough. I assembled it on my own but the inner frame pops out when working on the other side to assemble it so would be easier with another person to hold the other end in place.