Delivery came on time, nice and early slot in time for Christmas and I only ordered a few days before! Delivery men carried it all the way for me too. Ordered the coco house bunk bed, institutions said 3.5 hours for two people! After reading some reviews of people saying the instructions were unclear or hard work I got worried as I was doing it myself (inexperienced female.) had it up in about two hours, with a baby in my other arm for half of it. Instructions were as straight forward as Instructions could come, I actually don’t know how you could make it any clearer? All my pieces were there. The bed looked absolutely incredible once it was up. Super sturdy, me and the boys have been on there and not even a wobble so I have two happy boys! I guess not everyone has had such luck but I can’t say I’ve found a fault anywhere! Would recommend 100%.