I ordered for a set date. Only part of the order was delivered and part of one order was missing. I contacted 123 and asked for the missing part,to be offered first a £15 voucher to be spent in store and then a £20 voucher, I didnt want this all I wanted was the missing part. I was then told that they would need to collect the item and send a new one 5 days later, which I do not get and is causing more inconvienience, why cant they replace when they collect not my fault the part is missing. The missing item has still not arrived. Shocking service and will not be using them again. One item that I did receive is great but pails into insignificance against the catalogue of poor service.