I would give 4 stars for the product itself: Pleased with product and it looks good value for money. It arrived in good condition. Email communication from Furniture 1,2,3 was good and prompt. However, I'd give 2 stars for delivery. We booked a Saturday delivery slot because we knew we would be in. Furniture 1,2,3 emailed to say it was being delivered on Saturday, whilst the email from the delivery company said they would deliver on Monday conequently, I missed the delivery. I only received the parcel because the van driver said he'd be in the area later that day so I could call and he'd re-deliver.