Ordered 2 double ottoman beds, the Harley and the Safina, when ordered both were available for delivery within a coupe of weeks. The delivery date changed almost immediately after ordering and paying in full, it then changed again. I noticed after waiting for over 6 weeks that the Harley was still showing on their website as delivery available almost immediately so contacted them asking to at least deliver the bed they had in stock as my son was currently sleeping on just a mattress. They replied saying they would and giving me a new delivery date. On delivery both beds were then delivered without any notice. My partner put up the beds, he puts things together and has to follow instructions in his job but he said the instructions were terrible, hard to follow and pictures were unclear. Part numbers were incorrect, holes not in right places and to top it all parts missing. My sons bed still has missing slat holders and after messaging Furniture123 have still had no response. The Harley bed does look as per the picture online but as previously said in other reviews the safina colour is different to the picture and material isn’t as luxurious as it looks. Both beds ottoman storage was different. The sheets on the Safina were so thin and flimsy we have ended up not using as would not hold any weight so have just put the stuff straight onto the carpet under the bed. You do get what you pay for, don’t expect same quality you would get if you pay a bit more and be prepared to keep chasing to get your order. Also someone who knows what they are doing when putting together, it took us 4 hours to put the first bed together due to unclear instructions. Be prepared to have to order missing parts from alternative places if they don’t respond to you and you want a bed to sleep in!
4 years ago
Furniture 123 has a
4.5
average rating
from
5,861
reviews
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