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Anonymous
As with other reviews I have been waiting for a delivery from furniture village. I wasn’t told on 30th August delivery on my item was 8 to 9 weeks and the paperwork states “ in the unlikely event the furniture is going to be delayed, I will be advised at the earliest opportunity”. Nine weeks in with no delivery date, no contact and no response to numerous messages, needless to say your call is never connected and your messages are not replied to. This is a dreadful piece of customer service and this company should never get any customers through their doors as they do not deserve customers. They are quick enough to take full payment on date of order but as a customer you get little in return.
4 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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Alice, Customer Support

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