Awful service, ordered a lamp. Said it could take 14 days to deliver, 18 days pass, no sign or any emails (oh other than spam mail trying to sell me other stuff) called to find out what was going on, after paying £10 for delivery. Was told by the first rude customer service advisor, she had spoke with her suppliers (didn’t realise I was dealing with middle men) it would be with me end of the week. Still no sign a week and half later. Phone to cancel the order after finding the lamp online, cheaper and with free next day delivery. Second rude customer service advisor tells me it will take a week to find out if the supplier has despatched my item yet and cancel my order. 1 month and two days later I’m still awaiting for my money back. Wouldn’t use this company again if you paid me!