I have ordered my corner sofa bed in October 2020. Sales person assured me that sofa will be delivered in pieces and put together in my flat as the sofa I have ordered is quite big. Delivery was arranged first week in December, so I got rid off my old sofa. Delivery came, furniture in only two pieced so will not fit through door. After many calls and left messages, following delivery date was cancelled on the morning,rearranged for following day. Just to be cancelled again. I was assures that sofa was taken apart and will be delivered in two days time. When 4th attempt happened, delivery guys came with sofa as previous, so ofcourse didn't fit again. Was told manager will call me the same day - never did. I have left number of voicemails for somebody to call me back. So I am left without sofa for the last two weeks, and on Christmas and my £3000 sofa in warehouse. I am very upset and disappointed with Furniture Village customer service and approach to the whole situation.