YOU WONT RECIEVE YOUR ORDER- STAY CLEAR Really let down by Furniture village Nottingham, ordered a sofa at the beginning of April - initial sales experience I couldn't fault it. As soon as you sign up, you will not here from them again and you will never see the product. My sofa was due end of May, Its now mid July.. I've tried chasing most weeks, you're greeted by someone with extremely bad attitude that needs a lesson in customer service. Each time you call you get fed a different lie to get you off the phone. Passed around, contradict each other and just have no idea where your order is. Tried blaming the 'cyber attack' for weeks but as I pointed out there's no excuse to pick up the phone and ring the supplier(unless you're on bad terms) to find out where an order you was expecting is. Very coincidental that their system for existing sales was down but for any new sales they could still use the system! How lucky is that. This week ive been told (after me contacting them again) that there's a further delay and my sofa SHOULD be here in 6-8weeks. They have offered £200 off my finance if i agree to wait. But they couldn't guarantee I would have that sofa in 8 weeks. 'They can only tell me what the supplier informs' From all the other reviews and my experience I get the impression the company is going under and trying to hold as much cash as possible. Although this isnt the staff at fault, its the company, I've been mortified at the attitude of the sales reps. Then again they're probably aware of the situation the business is in and there wont be any repercussions if they speak to customers rudely. From the reviews online I imagine they're fighting a battle with existing customers every minute. Do not purchase a thing from this company at this stage, you will not receive it and you will not be contacted by them after your sales made. Ive requested a refund of my deposit due to breach of contract on their end. they are due to call me to process the refund, I will wait and see if that materializes. I wanted to provide my experience to hopefully stop others from experiencing the same.