If your looking to buy furniture, go elsewhere. Ordered table and 6 chairs in April and still awaiting delivery. Their 0800 customer service is a farce. Have spent over 8hours in total on calls, just as well I'm not paying the phone bill. Constant lies and deceit by staff telling me my order was ready for delivery and to pay balance. When I did pay balance then established from the delivery company the item wasn't even in the country!!! When I challenged the on line sales manager he didn't really seemed that bothered and offered a 10% discount on the advertised price of my item and then failed to deliver even that when crediting my credit card. I have spoken to at least 7 or 8 customer service people and with the exception of two, all seem to be saying sorry and hearing what I say but seems as if it is mere lip service. If you are considering buying from FV, check the comments on trust pilot and it seems I'm not the only one experiencing these issues!! I will NEVER buy anything from FV ever again. The last nearly 5 months have been a farce. They love to take your money but fail to deliver the goods!!