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Anonymous
Would never get a sofa from here ever again.Shocking service. Brought a leather sofa and armchair which arrived December 2019, 10 months later the leather on headrest of armchair started to peel. Was told this was due to over cleaning and hair products which is a joke in itself,even though I used the cleaning products that came with the furniture and therefore was not willing to resolve the issue as said it was not a manufacturer fault. A further 2 months down the line and the leather started peeling on the seat .How can this be from hair products.Fuming is not the word. I've not even finished paying this of yet ,and it's already ready for the tip and an eyesore. Worst peace of furniture I have brought with zero help.Disgusting service.Quick to take your money but not wanting to help to resolve the issues. The sofa is fine so clearly a manufacturer fault but I hate the furniture now because of the issue and would never buy from this company again.
3 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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