What an absolute shower of the proverbial this company is. They do not answer the phone, they do not keep you updated with any delays, changes or issues with your order whatsoever. You have to chase them constantly if you want any info, and good luck actually trying to ever speak to anyone over the phone. Initially my order was delayed by several weeks, despite a promised 11 week delivery time. Apparently I was informed about this. No, I wasn't. Eventually, I was given a date that the item would be in their warehouse. This was then delayed by a week. Then I was given an actual delivery date. Which was then put back by 3 days due to an error; something about "paperwork issues" - it was them that gave me the date in the first place! I was promised a text the day before delivery giving me a time slot. Did I get a text? What do you think? On the day of delivery, I'm waiting around, not going out doing other things I could be doing, and I've still had no communication regarding delivery. So I spend an hour trying to speak to someone on the phone. Eventually I'm given the number for the Doncaster delivery depot, only to be told that apparently I'm mistaken, and the delivery date is a day later! What an absolute joke this company is from start to end. I completely regret giving these cowboys my money. If I ever have any warranty issues I'll probably just set fire to the damn thing and buy from elsewhere. I dealt with the Hull branch but I'd imagine they're all as inept as each other. Avoid at all costs.