Do not order from Furniture Village. We were asked to transfer money into a private account and were never given a receipt. We received a mattress but no furniture. After dozens of calls to customer services and to Scott Taylors mobile, which he insisted I use, I never got anywhere. We have been waiting 10 months and have now been informed that Scott has been sacked due to missing furniture etc. We were told that we would have to order from scratch again and wait up to 6 months for a delivery! I was told I was not allowed the regional managers number and that my complaint didn't need to be escalated that high!! I think theft would warrant speaking to a regional manger or higher.
The whole debacle has left a bitter taste and I would urge you not to deal with this company
3 years ago
Furniture Village has a
1.3
average rating
from
1,025
reviews
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