Had no choice but to give this a 1 star rating otherwise it would of got a 0! Will never use Furniture Village again. What an absolute circus it has been from day 1 with the worst customer service we have ever experienced! We ordered 2 beds and 2 mattresses using the SLOUGH BATH ROAD branch back in August. It has been an ongoing nightmare dealing with these people! Totally unprofessional! We have had to keep going back into the store several times as they never answer the phones and communication is none existent. When you do go into the store they don’t seem interested in dealing with you or sympathetic or apologetic to the issues they have caused. Basically once they’ve got your money they just aren’t interested! On having to go to the store on one occasion to chase up what was going on with our orders we were told the wrong date for a mattress so waited in all day only to have nothing turn up! Then we were told one of our bed bases would be delayed but the delivery date kept getting moved back and as ever when we tried to phone it just kept ringing and ringing so yet again it was another visit to the store to find out what was actually going on! We were told that there had been a fire at their warehouse so hence the reason for the dates being pushed. But the sales contact could be bothered to inform us of this! We FINALLY had our main bed base delivered yesterday and with great releif thought that we would see the back of Furniture Village. But no! We were informed by the delivery men that the legs of the bed were missing! Wonderful! Plus after originally being told to expect delivery between 10 & 2pm, they finally turned up at 4pm. So yet another wasted day and yep! Another trip back to good old furniture village to try and sort it out! Never again! Non existent customer service, endless trips into the store, an absolute circus! Avoid.