Furniture Village Preston Store. i ordered furniture 12 weeks ago and was assured that there would be no problem on receiving this in time for Xmas , ordered was delivered Sunday 19th with half missing !! i went into the branch and spoke with the sales agent Carol who had the audacity to state that i should be happy that half had turned up !! they could not given me an explanation as to why only half my order turned up and said i would have to wait until i received a call from the distribution team. the service i got from the store was nothing short of appalling , i have spend thousands over the years at the Preston store but this will be the last time..... 0/10 for customer after care and externally rude and arrogant staff....