The customer service is shocking The customer service is shocking! The Northampton store manager is rude and very unhelpful not just to me but also to his online colleague. When taking our order, they didn’t take correct address or contact details which resulted in me having to chase, after giving a large deposit, they stated they couldn’t find my order! But told me if I want to cancel it would be 25% of my order yet I have never received and terms & conditions. No answer from the online contact form, on hold for over an hour only to be cut off. They still have my money and no one is available. Disgusting customer service.