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simon watkinson
Awful service and nothing but broken promises and lies. ordered a sofa in July 2021 and promised delivery in October which was the put back to definitley in early December in time for Xmas, then after numerous phone calls e- mails from us to them it was promised again 10th january and guess what told by voice mail it was delayed again till 24th Jan and then let down again. Contacted on social media as no one answers to e-mails and don't return calls and was told by a chap called Kenan it was in the warehouse so popped into the store to arrange delivery as no other way to guarantee contact ( 12 mile round trip and time off work) to be told by the store managers that it was not in the warehouse and Kenan was lying. Spoke to general sales staff who openly admitted the staore was a shambles and they we're leaving because of the constant complaints and Lying to customers. Would not recommend and certainly not use again.
2 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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