Ordered furniture in September 2021, got one item delivered but am still waiting for the rest (dining table, chairs and mattress) had call from the warehouse in December saying the mattress was due in the following week, not heard anything since. Tried calling the Preston branch, left a message and have called head office and sent an email, no response no one picking up the phone. I have said I want to cancel the order now. Calling Citizens Advice now for advice on how to proceed with the cancellation. Will go into the branch this week also to speak to someone. Not really happy with the service.
2 years ago
Furniture Village has a
1.3
average rating
from
1,025
reviews
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