Im very disappointed with the services Im very disappointed with the services. We ordered our dinning chairs on 21st October and we have been waiting till today for the delivery which is 17 weeks. They blame it on pandemic and that time the pandemic was slowly finishing. Whe we order from DFS in middle of the pandemic the waiting was 6 weeks and we thought is long wait but 17 weeks? Thats ridiculous. Every day was bombarded by their emails with offers and sales and have never recieved any email about the progress of my order. They dis not care about me as a customer who purchased already something felt like we got you so we dont care anymore only if we can get more money from you approach. When they finally called me after 16 weeks to arrange delivery they gave me only one option for delivery and if i wouldnt take holiday dor that day to be home I would have ro wait for another 2-3weeks. Also on that day no one called me to actually tell me some timeline when i can expect the delivery on that day. The customer service is just terrible. I thought dfs is bad but according this experience dfs is excelent in customer service. When we opened them we actually realized they are much darker than we saw in shop. We checked pictures we had when we were choosing them and clearly can see they are at least 1 shade darker then they should. Which makes other problem and if we knew we would choose lighter one. 17 weeks wait and disappointed in every way. Im sure I will not purchase anything from the furniture village in future its not worth it.