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Anonymous
I ordered a sofa 1st August 21, it was delivered in November but has no feet on it as it was faulty. An engineeer came out in January and said I need a whole new sofa, have had no contact from Furniture Village, despite trying to get in contact numerous times. I am now pursuing a claim through the finance company. I understand things go wrong but the total lack of customer service is appalling.
2 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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