I have received my order now, however I missed my call to arrange a date for delivery, I phoned the number given, when answered the person never gave her name and I was put through to another person who just said yeah I had to explain I missed a call regarding delivery and was told Wednesday afternoon and nothing else. The day after my delivery I had a message to say my furniture was going to be delayed by a month, I called to say I had received it and the person on the other end just said ok babe! I am happy with the product but I can’t believe the standard of customer service. Please answer the phone properly giving the name of the company and your name. This has made me think twice about ordering anything else.
2 years ago
Furniture Village has a
1.3
average rating
from
1,025
reviews
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