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Bridget
Ordered a dining table online in Aug was told delivery within 4 weeks. Delivered a damaged table in October which was returned. A replacement was then delivered which was also faulty. Told they would replace in 6 weeks. Heard nothing until I cancelled the order in March and still waiting for refund in April. Appauling customer care and service, constantly have to chase them as they ignore emails and keep you on hold for over an hour.
2 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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Alice, Customer Support

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