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Anonymous
To preserve my sanity I am going to give you the short version of my experience with furniture village. in April 2021 we ordered 2 sofas costing in excess of £5000.00. The first delivery came crushed with a broken spring and bare electric wire. Their inspection concluded this was down to either bad storage or bad transportation. Replacements arrived in November one footrest needed to be taken apart and redone as it was not attached properly and the lump under the leather on the frame we left as was as it would have meant stripping down the whole chair to get to it. We have had a year of lies, excuses, non returned telephone calls and total disinterest. Would advise go somewhere else with your money as once you order from FV they are no longer interested in speaking to you. A totally dissatisfied customer.
2 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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