No stars!! I ordered a sofa from their MK branch & was told it was in the warehouse and I could have it a couple of weeks time. I got a phone call from warehouse saying sofa would be delivered on Good Friday, I was happy because it was less than two weeks. Then the day before I get a phone call saying your sofa won't be delivered because it hasn't gone to a certain warehouse! Then I get another delivery date and again the day before get the same phone call!! Not happy bunny now!! So I ask am I ever going to get this sofa? Answer... When it gets to a certain warehouse.. don't hear anything for another week so ring again to find out to my alarm that they have LOST my sofa!!! How can you lose a sofa?? So I said I want my money back.. I was told by the manager that you have two options 1. Come back and chose another sofa & they would do a deal or 2. Have your money back, but no compensation!! I wasn't going to go and get another sofa... So got my money back. They do not care about stress, time off work for delivery etc.. once they have your money they don't give a dam!!! If I hadn't chased this god only knows how long they would of liked to me... Never stepping foot in their shop again - definitely won't recommend them. Customer service was awful, they need training on customer care. Awful experience 😠