Terrible: awaiting for a bed since December, been delivered multiple times to the Warrington depot and sent back, totally incompetent staff. To top it off just spoken to the rudest telesales person ever RHIA. A total, 'computer says no attitude' still awaiting on the bed!! should have received 26th December. I must have rang 10 times now, the latest is that my husband has to flag down a parcel force driver to ask for help, he locates our latest bed back at the Warrington base when it should be at our home. Rhia response ' everyone is on their break' Customer service training for this lady is essential. Every other team member i have spoken to has been apologetic, courteous and with a full time line of explanation. Rudest girl ever! Well done Your review will be posted for all to see your amazing achievements Rhia . 2.18 pm 26.05.2022
J Wallace
2 years ago
Furniture Village has a
1.3
average rating
from
1,025
reviews
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