We Brought our sofa over a year ago we took insurance out but been told that my cushions Have turned mauve because it’s facing the Sun !!! My sofa is facing the TV I’ve been told there is nothing they can do about this no one even came out to look . And then I get a email saying if I can prove it’s a manufactured fabric fault they will look into this . This surly is there job to sort this out that’s why I paid 250 insurance 😡 All I wanted was for them to replace 3 cushions now I have a £4000 so far that is mauve and grey . This is disgraceful by your company over the years I’ve spent a lot of money with yourselves and so have my in-laws but now we have learnt our lesson don’t trust your company and I’m sorry I will let the public know that you will not help me replace my 3 cushions even though it’s not my fault This happened to my table that we ordered at the same time problems with that as well and my in laws sofa was delivered with the wrong cushions Disaster after disaster after disaster So so up set