Avoid at all costs! Wish I could give minus stars! Spent nearly £4,000 on sofas, a bed and mattress, was not told I’d be waiting over 5 months for sofa delivery and when requested to cancel my order I was told I was unable to do so unless I forfeited the £360 deposit paid. Sofa cushions are terrible, flat and ill fitting, technician told me I had to plump them by removing covers multiple times a day, thread coming out of the arms, a rip in the fabric which apparently was not a rip but a join to the frame and was stapled together, and clunking when sat on - this was after only 3 weeks of delivery! Bed frame broke within 4 months of delivery still waiting for parts 3 weeks later with no updates. Mattress is terrible but was told when reported I would “get used to it” but I have chronic illnesses so this is causing so much pain but still being told it’ll settle and there’s nothing they can do. I’ve had to call them more than 6 times due to them not honouring their word to call me back and basically told it’s my fault as I’m not caring for it properly and because the shop didn’t note my issues within the 30 days of delivery they said it’s my word against theirs. My complaint email has not even been responded to after almost a month and numerous chasing. I’m out almost £4,000 and they couldn’t care less - absolutely deplorable customer service along with the rubbish and not fit for purpose furniture.