Do not buy from furniture village their after sales service is shocking. I bought a table and paid extra for an extension leaf which cost nearly £1,000 in total. When we unboxed the items the extension leaf was a completely different colour and the grain tan in the opposite direction. We were convinced they had sent the wrong extension leaf. When I called them they were awful. They did not offer to replace or refund my money. I sent photos and they advised that the colour difference is normal. I’m sorry but it would be like buying a suit and the colour and material of the trousers not matching the jacket it’s that obvious. I have called on 3 occasions and they are just not interested. Shame on you Furniture Village. I will never buy from you again and neither will any of my friends and family. I just wish I had looked at reviews of this company before buying as it looks like many many people have had similar problems.
2 years ago
Furniture Village has a
1.3
average rating
from
1,025
reviews
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