I bought a diamond Emma mattress with furniture village and you have ignored my complaint. Emma Mattresses should be refunded if it is not comfortable or correct. This one is like hard cheese one side and marshmallow the other after 2 nights then I turn it around and that side goes very hard and the other side soft it’s very painful to sleep. I just had an accident which caused back problems so I threw out my original Mattress and bought the Emma from you, it doesn’t show on photos. If you don’t reply to my complaints I will have to buy a new mattress somewhere else and I will take you to court and you will pay. I will shortly seek legal help with ombudsman and may take you to court even if it costs me £10,000. Your not getting away with it.