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Pissed Customer
The Staff are the company’s main problem. I made an order 6 months ago and was informed it will take 12 weeks……after numerous calls E-mails and visits to Lakeside just received the goods today ( 6 months later). Their Lakeside General Managers office staff all need to be shown the exit door. I was lucky to have called a central office team in the end where John Cheshire helped resolve my issue. Can’t believe they placed my order with one supplier then spent 3 months chasing a different supplier. Swearing blind to me that it’s my fault that I was failing to set a delivery date when no one contacted me. I will never shop at this store ever again. Save your time go shop elsewhere.
2 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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Alice, Customer Support

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