Ariana 3 Seater Fabric Classic Back Sofa! ABSOLUTELY AWFUL. Seat cushions have sunk and the material is creasing after just 3 weeks use!! They sent out an 'independent' assessor to check if there is a manufacturing fault. He walked in and started by telling me what a wonderful sofa it is, how fantastic the material is and how he was considering buying one himself, does that sound like an independent assessor!?!?! He went through the motions and told me that he couldn't find a fault and I disagreed with him, at the point it was just 15 days old and looked years old. He said that I needed to plump and dress the cushions, the customer service person also told me to do the same, the salesman at the store reassured me that I wouldn't need to plump the cushions, it actually says they don't need plumping in their literature!! But it's not faulty!!!! Absolute rubbish. I have rejected their findings and am waiting for them to get back to me and judging by the comments I could wait until hell freezes over. Please head my advice from experience and DO NOT BUY FROM THEM!! BUYER BEWARE!