We paid neatly £4,000 for a dining room table and chairs also a sideboard to match..Italian... In September 2020. When the furniture arrived the hinges on the sideboard were broken and the soft close. A replacement was ordered, and delivered in February 2021 but when it arrived and the delivery guys unpacked it, one of the doors was completely off, so they did no more but packed it up and took it back! Phoned furniture village 3x in February to complain, no response. Phoned 3x in March, no response, then again in April 2021. Eventually an engineer was sent out and he glued the hinges!!!! Fine until now soft close off again. Now the dining table chairs are de- laminating and disintegrating!!! This shouldn't happen after just two years! Phoned customer services 4 times now and emailed photos across to them which they have asked for! NO RESPONSE!!! We are just being ignored. They don't want to know, hoping you will go away!!!! I won't and will take it further! I'm getting sleepless nights worrying about this, but furniture village don't care once they have your money. We paid cash. Please consider buying from Furniture Village, there is no aftercare!!!!