Bed arrived and the 2 man team attempted to assemble only to find the inserts were incorrectly located and consequently the bolts were too short. Another insert in another location just rotated when attempt to secure brackets was made. Lower foot board to side was badly aligned and unable to be correctly located. 3 weeks on and various misleading information issued by the village furniture aftercare has made me realise it is all lip service and no real intention to remedy the situation. I have set a dead line which will bring it to 1 month from delivery then its ombudsman to start with. Bottom line stay away from them !