We purchased 6 dining chairs from this company for delivery in Spring 2020. Within 2 and a half years the material at the join between backrest and seat start to open up. Within a further 3 months the material has split completely on 3 of the 6 chairs. Prior to this, within the first 12 months, a weld on one chair leg fractured causing the chair to become unstable and potentially dangerous. That was replaced under warranty. Only 2 of the chairs are in regular daily use and neither my wife nor I are big, heavy people. On taking this up with Furniture Village they directed me to Homeserve to have the chairs re-covered air my expense. The 3 chairs which have not split so far have probably only ever been used by our young grandchildren, so hardly surprising they remain intact. I believe that anyone should expect such items to survive for much longer than 3 years of careful use. In my experience, the goods this company sells are shoddy and poor quality. If you expect your furniture to last, avoid buying from Furniture Village.