Ripp Off Britain! Points to Consider: 1. furniture village is guilty of poor customer experience, adding to their failed [non]exceptional customer service. 2. furniture village has delivered products (not all) and services that my wife and I have paid for, yet they consistently fail to meet any of our expectations, which we are victims of business, sales, and marketing trickery. 3. furniture village has shown limited value in exchange for the products and services that my wife and I have paid for. 4. furniture village has an inconsistent business model that lacks trust and resembles 'sports direct', especially from our experience – it seems as though furniture village has taken our money and ran! 5. Peter Harrison (CEO) is not interested in the quality of product and/or customer experience, he is only interested in their money - he truly is fake and an architect of rip off britain. The delivery driver was drunk when he delivered our product, and chose to leave it outside of our house.