I wish there was 0 rating. I have ordered sofa's ( recliner three seater) from furniture village. On the day of delivery one of the sofa was not installed correctly, after raising they fixed it But the alignment with the modal is not correct, we can easily see that the three seaters are not aligned properly. Also one seat is going down too much just after using for 2 weeks. My old sofa which I bought for 1/3rd price of what has been paid to furniture village is of very good quality. I have contacted store so many times and no details have been provided. I have raised this with customer service and they sent some one to investigate who came and told it is normal. Also they have to give me price match and its been two months since sofa was delivered and my price match money has not been provided. This is the biggest lesson that in future not to go and purchase with Furniture Village. For the price we are paying we can get better quality outside.