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Sarah F
I have waited 13 weeks for a sofa that was promised in 8 weeks. It was delayed twice. I’d love to say it finally arrived today but alas what arrived was half of my sofa and half of someone else’s sofa. The half that was for my sofa was damaged. Nobody seems to know where the other half of my sofa is or how long a replacement may take. The delivery men also damaged our wall during the delivery. I can only hope the other half I received of someone else’s makes it to them somehow as no doubt someone else is equally disappointed having received half of mine. No offer of compensation has been made despite the drastic level of incompetence displayed here. Avoid this shambles of a company at all costs.
11 months ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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