Very poor customer service including the delivery telephone service. We bought a sofa, dinning set and foot stool from furniture village lakeside first weekend of December 2023. We were told that we shall have the sofa and dinning table delivered before Christmas and the foot stool between 9-11 weeks. The sofa was delivered before Christmas but the other items have not yet been delivered up to now. We contacted the store before Christmas as we were told they will speak to the delivery company to ensure we get it as promised. We were reassured that it with the delivery company awaiting to be loaded onto the truck. We contacted the delivery company and we were told that they didn’t have the dinning set and that according to their system, it will be out for delivery on 27th January. We waited again, nothing came. We logged in online to track the order, only to see that they have been pushed to February 15th. We were expecting a text today to confirm delivery but nothing came through. We logged in again and the delivery has been pushed to 21st March. No communication from the store at all! No care for their customers at all which is really absurd. I think it is within our rights to use customer rights as they have breeched the contract. We will be in touch. This is the last time we purchase anything again from furniture village due to very poor customer service.