We ordered 2 sofa sets in April 2021 x they arrived July 2021 x fabric set had wrong legs x took numerous phone calls and as last resort a huge rant in the high Wycombe store x fixed eventually x next leg broke on sofa x later that year x eventually repaired x broke again in October 2022 x fixed this tine (that will never move now ) said repairer! December 2023 at Christmas ! Leg broke again ! Repair co couldn’t come out til feb 2024 x when chap said NO can’t repair that x there was a huge hole where the leg should have been fixed to ! You need a complete arm with mechanism x ok how long ? Within a month x NO it’s now 11 April 2024 x we have not had use of sofa this time for 4 months xpreviously repair waits were a month each time at least x so no sofa for 6 months out of the 30 months we’ve had it x last phone call yesterday , helpful chap at cc for once x we have been offered 1,090 partial refund ! An absolute insult and am still waiting for news of replacement arm delivery ! Which I would imagine is not gonna be same colour as a used ( in the loosest possible terms) sofa x the staff are of course very helpful at store before you buy but if something goes wrong don’t expect resolution any time soon x I’ve now got to the end of my tether with this cowboy operation and my husband is taking over x Peter Harrison ! You will be hearing from some very disgruntled customers x I’m sure we’re not alone x they don’t stock our suite anymore ! Wonder why ? Never ever will we go to this place again x quite honestly the worst experience we’ve had with any purchase !