Please don't buy any beds from furniture Village the base callapsed and the mattress has callapsed right round all sides, I am sobbing writing this my husband and I are both disabled, we both sleep in separate rooms, the bed was bought for my husband, the technician has sent a report saying my husband and I are both fat of large build, I don't even sleep in the bed, my husband and I have medical conditions my husband has a huge hernia in his stomach that makes him look large then you get a so called technician saying he is large, one technician came out and glued the base together, my husband asked what about the mattress he said I am just here to glue the base together, my son turns the mattress weekly, one technician said the mattress has not been turned in his report, and another technician said it had, we have both reports both technicians sent buy furniture Village the bed is a sleepeezee costing 1449.00, so please avoid buying from this company, looking at other people complaining it looks like it's not just beds. Customer care niki has no time to even listen. He sounds like a very young employ that does not understand people are not always fat it is because of medical issues. Hope this helps someone not to buy a bed from here, we have written proof saying the bed has a 10 year guarantee, and if you can call it a bed it is only 2 years old and not fit for purpose. They are sending another technician out this is just a game to them.
7 months ago
Furniture Village has a
1.3
average rating
from
1,025
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