Chest of drawers purchased for my mother. Noticed a very strong difference in some of the grain from the rest. That’s the nature of wood I guess. The main problem is an area of the drawer top surface- looks imperfect. Has white markings on it like it’s mouldy. Feels rough to the touch, whereas the rest feels very smooth. Reported this to FV. They asked me to send pics and video. Did that. Had to chase them three times for update. They never managed to get back to me without me phoning them for update. Poor quality for a high price. Poor attitude and putting the blame onto the supplier of the item. I asked them about me potentially sanding the top down to make this right. They told me , if you do that you’re not under guarantee. What a joke. Very disappointed.