We are still waiting for these people to respond to our query about our leather suite which both arms the filling disappeared,they said previously that this wasn’t covered in their guarantee,we stated that we paid £400 for their insurance which their sales agent advised,but what a surprise we haven’t heard back from them. If any body out there was thinking of buying from these cowboys think again you will say goodbye to your money because the guarantee they offer is rubbish they will dismiss you as being a nuisance.AVOID EVEN GOING INTO STORE,save your money.