Avoid at all costs. Shoddy goods and appalling after care service. One of our recliners, less than a year old stated to drop on one side by 2cm. Despite having paid an extended warranty, FV and the insurers denied liability. They reluctantly sent round one of their technicians from Castelan who reported that the chair had dropped because we lent to one side when we sat on it. He did some work to the padding but lied in the report saying he had repaired the fault, which he clearly had not. If the issue was due to the way we sat in the recliner, how comes the other recliner and the settee haven't developed the same issue? An absolutely ridiculous accusation to make but it doesn't surprise me because social media is full of similar bad experiences from disgruntled customers. So my advice is to avoid this company but if you do happen to buy a settee and recliners, make sure you sit in them absolutely still and avoid leaning against the armrests, because they are so poorly built, they are likely to develop faults which FV and the insurers will blame on you and they will lie and scheme to avoid any liability.