Late delivery by 10 weeks (missed promised Christmas date). Paid for 'professional' installation who managed to put two deep gouges in my wooden floor, left the sofas with four support feet missing causing it topple over backwards when I sat on it! Called store and spoke to the manager who shouted at me, because I was apparently being unreasonable to expect to be able to SIT on a sofa that I'd paid nearly £6000 pounds for!! I paid for extended warranty, and when I noticed that one of the chairs had stopped reclining not ,stainless waiting for a repair. Hopeless product, pathetic customer service 😡😡😡😡😡