Ordered a coffee table in early March and paid in full. Had a phone call at end of April to say supplier had ceased trading. We were offered the display model and invited to visit the store to view it. Phoned the store to confirm that the display model was still available before traveling 30 miles. When we arrived we were pushed from pillar to post. First we were told that another customer was buying it then we were told that it was available at just £50 discount. On viewing we found the glass top was chipped. We asked for a greater discount and was kept waiting for about an hour before we were told we could only have a £75 discount. We politely declined and asked for a refund only to be told that the refund could not be done until the next day. The following day I phoned and was told our refund had been made. On receipt of my bank statement it is clear that two weeks later the money had still not been refunded. It took another two phone calls to be told the money had just been refunded today with no compensation. This is a shoddy way to run a business. I shall now have to contact my bank to ensure the refund really has been made. I don't intend to use this company again.