We purchased a 3 seater & 2 seater reclining sofas from furniture village for circa £3500. They were delivered 23rd December 2016. Within a few days we could feel the timber within the arm rests. We contacted furniture village who sent a " technician" out. He confirmed you could feel the timber. Furniture village not interested !! About a month ago the electric recliner started making a noise & not working. We got passed from pillar to post between the shop , hq, the extended warranty company. Eventually they sent someone out who inspected & said the motor had burned out. He advised a part would be sent out & we would have to ring to get him to repair the sofa. Three weeks later still nothing. FURNITURE VILLAGE AFTER SALES SERVICE IS NOTHING SHORT OF APPALLING. WE WILL NEVER EVER PURCHASE ANYTHING FROM THEM AGAIN & WOULD NOT RECOMMEND THEM. !!